Managed Business Technology
SERVICES
Flat Rate Tech Service
Managed Business Technology means premier IT support at a fixed monthly price. This eliminates fluctuating costs, reduces downtime and allows IT teams to shift the focus from fighting fires to preventing them altogether.
We proactively work with business stakeholders to help ensure as little downtime as possible to keep your operations going and your business productive.
Proactive Upkeep
Your company’s network, computers, and files are the lifeline of your business, and you need to trust them to the best. Sidestreet only hires tier-II and above IT professionals that have the skills and background to provide the highest level of services and support available in the Carolinas and beyond.
Business Security
Network compromises are no longer the things of movies. Every day you read about companies being hacked, and you wonder if you are next. At Sidestreet Technology, we leverage industry best practices for security policies and regulatory compliance and select best-in-class security products to minimize risk.
Compliance & Regulation
If your company falls under HIPAA or other regulations, compliance is a top priority. The last thing you want to do is violate guidelines and regulations. That is why we created Managed Compliance as a packaged service setting you on the path towards full compliance.
Ransomware Protection
Ransomware became a billion-dollar industry in 2016, and it is continuing to grow. Unfortunately, hackers are attacking large and small businesses alike. Are you protected? We give you the tools and resources to be confident your company’s name doesn’t end up as a ransomware victim.
Apple Solutions
The Apple Consultants Network is a global community of independent professional service providers and technology consulting firms which specialize in Apple and third-party solutions.
We are proud to be the only ACN member in Greenville or Spartanburg!
Why Apple Consultants?
Apple Consultants maintain comprehensive, up-to-date knowledge of Apple products and services, to ensure they continually provide the best possible solutions and experience for customers. Small and medium business owners are busy. Apple Consultants are here to ensure SMB owners maximize IT investment, become more efficient, and grow their business. While Apple Consultants offer a wide range of services, the following are some general needs an Apple Consultant might fulfill for a business.
Outsourced IT Support.
As a busy small business owner, implementing new technology may seem impractical or even overwhelming. Even businesses with existing IT personnel often have no experience or lack the capabilities to manage, deploy or support Apple hardware and related solutions. Apple Consultants provide outsourced IT so you can focus on growing your business. Many SMBs rely on Apple Consultants for ongoing Apple technology support.
On-Site Assessments.
As a small business owner, you have you have unique needs. Without having someone personally experience how your business operates it’s challenging to implement new technology solutions in your business. Apple Consultants focus on local markets so that they may initiate their customer engagement in person to truly understand the client’s individual needs. Detailed technology proposals based on these personal, on-site assessments often help Apple Consultants architect the best, most cost effective solution for their clients.
On-Site Installation / Configuration.
From networking equipment to iPad-based points of sale to inventory management systems – virtually every business solution requires some sort of installation or configuration. Apple Consultants routinely go on site to deploy, configure, manage and support Applebased technology so their clients get the most from their investments.
Vertical Industry Expertise.
Each SMB customer faces a unique set of challenges – from how to manage staff and suppliers to regulatory requirements. Many Apple Consultants specialize in certain industries in order to call upon their collective experience to better advise their clients.
THE STEPS
How We Do It
01
The Site Survey
We visit your business location to get an idea of hardware that you have as well as spot any potential issues to proactively address them.
02
The Initial Meeting
We will meet with stakeholders at your organization to present the findings from our site survey as well as our recommendations to move forward.
03
The Process Is Rolling
Our team will install any monitoring tools as well as any other software or hardware agreed to in the initial meeting. We then begin monitoring your equipment proactively.
Regular updates are sent to stakeholders at your organization.
CHOOSE YOUR PLAN
Our Plans
RESIDENTIAL
Services only available to residential clients and freelancers/single user organizations. (Only Valid For One Computer)
- 200GB Cloud Backup
- Hardware Monitoring
- 30 Minutes of Remote Support
- 10% Discount On Purchases
BUSINESS - STANDARD
Our most popular offering for businesses of all sizes.
- Standard Business Apps + Email Security
- .5 Hour Remote Support Added Per User
- 250GB Cloud Backup Added Per User
- Proactive Equipment + Network Monitoring
BUSINESS - ADVANCED
Our top tier of services, including unlimited VOIP phone service.
- Enterprise Business Productivity & Management
- Email Security, Continuity and Emergency Inbox
- 1 Line of Domestic Unlimited VOIP Phone Service
- 500GB Cloud Backup Added Per User
- Proactive Equipment + Network Monitoring
- 1 Hour Remote Support Added Per User (10% Discount On Additional Hours)
These prices are for services listed and do not include monitoring of on-site servers, web services, or anything not listed. We will go over all costs and options with you in our initial meeting.
Business plans have a 3 user minimum and only include remote support through our software.
A La Carte Options
PHONE SERVICE
Whether you're an "on the go" entrepreneur or looking to setup a complex call center, our phone partners provide the service you need!
BLOCK HOURS
Just need extra hands to supplement an existing staff member or team? We've got you with our simple block hour solution!